Chatbots for Schools and Universities: From administrative to educational use cases

CSUNny was and is monitored by humans and can direct students to those humans to answer questions it cannot. But one special power of chatbots seems to be that they’re close enough to human to forge a bond with students, yet not human enough to make them uncomfortable. The language learning chatbots use AI algorithms to understand the user context and be able to answer contextually and uniquely. Such on-demand support helps students become independent learners by reducing student frustration and by providing appropriate guidance at the moment of struggle. Also, such a tutor chatbot opens up the teacher’s time to engage with students one-on-one.

REVE Chat offers a chatbot solution for the education industry that allows students to connect with their teachers and administrators and get proper assistance thus facilitating  faster learning and better engagement. Digitalization of learning experiences is not a new concept but educational chatbots take it to a whole new level allowing rich interactions and learning in & outside of the classroom, 24/7. Understanding which of your methods contributed to achieving such performance is another thing entirely. AI chatbots are ideal for teachers and institutes to collect students’ feedbacks. Its usage upgrades the learning processes thanks to increasing the participation of students.

Purpose of the study

Juji powers cognitive AI assistants in the form of chatbots to engage each prospective or existing student in a two-way conversation at scale. So now that we have a fair idea of what benefits chatbots bring to the table for your education institution, let us look at some chatbot tools that are breaking the ground in innovation. This means that you can add third-party educational programs to your chatbot and it can teach and engage students on its own. Skills can align with the subjects you are teaching like, National Geographic Bee, Travelopoedia, Math Showdown, etc.

The use of chatbots in education and their contributions to accompanying the learning process abound. Before installing a bot in an educational institution, it is important to probe what it can contribute and the educational, organizational and technical needs. Only four chatbots (11.11%) used a user-driven style where the user was in control of the conversation. A user-driven interaction was mainly utilized for chatbots teaching a foreign language. A notable example of a study using questionnaires is ‘Rexy,’ a configurable educational chatbot discussed in (Benedetto & Cremonesi, 2019).

Automate conversations with Chatbots For education

This data then can be seamlessly transferred to your CRM, allowing the admissions team to manage and organize leads in a centralized system. This streamlines the student management process and ensures that no potential students slip through the cracks. In this article, we discuss how you can leverage chatbots to improve university enrollments, automate administrative tasks, and personalize student interactions. Dr. Med Kharbach is an influential voice in the global educational technology landscape, with an extensive background in educational studies and a decade-long experience as a K-12 teacher. Holding a Ph.D. from Mount Saint Vincent University in Halifax, Canada, he brings a unique perspective to the educational world by integrating his profound academic knowledge with his hands-on teaching experience. Dr. Kharbach’s academic pursuits encompass curriculum studies, discourse analysis, language learning/teaching, language and identity, emerging literacies, educational technology, and research methodologies.

Exceptionally, a chatbot found in (D’mello & Graesser, 2013) is both a teaching and motivational agent. Herbie Education Chatbot can answer FAQ of parents and students on courses offered, prerequisites to apply, tuition fees, last dates to apply, course duration, holidays, financial aid procedures and so on. Both parents and students will be comfortable and well informed of their expectations from the institution. Embrace the future with Verge AI’s AI chatbot for higher education and let’s create an efficient and engaging learning environment together.

If you’re looking for a cost-effective lead generation tool, this chatbot can help. When it comes to education, there are more than just students and teachers to consider. Administrators can also greatly benefit from the use of smart chatbots to assist in a variety of automated tasks. Through turns of conversation, a chatbot can guide, advise, and remedy questions and concerns on any topic.

Moreover, it can be a platform to provide standard information such as rubrics, learning resources, and contents (Cunningham-Nelson et al., 2019). According to Meyer von Wolff et al (2020), chatbots are a suitable instructional tool for higher education and student are acceptive towards its application. Most peer agent chatbots allowed students to ask for specific help on demand. Interestingly, the only peer agent that allowed for a free-style conversation was the one described in (Fryer et al., 2017), which could be helpful in the context of learning a language.

Through interactive conversations, thought-provoking questions, and the delivery of intriguing information, chatbots in education captivate students’ attention, making learning an exciting and rewarding adventure. By creating a sense of connection and personalized interaction, these AI chatbots forge stronger bonds between students and their studies. Learners feel more immersed and invested in their educational journey, driven by the desire to explore new topics and uncover intriguing insights.

But with no optimization, it is almost impossible to ensure each student is getting proper support. Finding the right university can be tough, especially if it is in a different country. That is why MeetUniversity created this bot to match Indian students with the perfect foreign university for them. If Stretch is asked a question about, say, approaches to social-and-emotional learning, it will only be able to draw on research, articles, and other information that has already been examined by ISTE and any other participating organizations. The chatbot is the brainchild of the newly combined professional development mega organization created by the merger of the International Society for Technology in Education and ASCD. A huge advantage with bots is that their cost and development time is a mere fraction of outdated media like websites or apps.

However, if you are unable to understand the user’s request, you will not be able to give the correct answer. Parents must stay updated about what their children are up to, how they’re growing, what subjects they are good at, what subjects they are not so good at, and so on. With Konverse’s AI chatbot, there’s absolutely no need for a face-to-face meeting between parents and teachers. Parents can now interact with teachers via WhatsApp, Messenger, and stay informed about children’s academics. If the chatbot cannot answer the user’s query, it should provide continuous feedback until the question is answered or connect the user to a human who can answer the question via a live chat function.

Teaching agents play the role of human teachers and can present instructions, illustrate examples, ask questions (Wambsganss et al., 2020), and provide immediate feedback (Kulik & Fletcher, 2016). On the other hand, peer agents serve as learning mates for students to encourage peer-to-peer interactions. Nevertheless, peer agents can still guide the students along a learning path. Students typically initiate the conversation with peer agents to look up certain definitions or ask for an explanation of a specific topic.

Herbie Chatbot for Educational Institutions

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